Market Force

Challenge: RejaReja agents faced significant delays and discrepancies due to the manual cash reconciliation process, which led to increased operational costs and decreased user satisfaction.

Market Force

Challenge: RejaReja agents faced significant delays and discrepancies due to the manual cash reconciliation process, which led to increased operational costs and decreased user satisfaction.

Design an intuitive, streamlined solution that automates reconciliation

The primary goal was to streamline and automate the reconciliation process, reduce errors, and create an efficient, user-centered experience that could support the fast-paced, high-volume nature of transactions

Reduced the time spent on reconciliation by 70%, significantly lowering operational costs.

Positive feedback from the agents and administrators on the app’s ease of use and improved workflows, leading to higher engagement and 40% increase in the wallet adoption rates.

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