Design an intuitive, streamlined solution that automates reconciliation
The primary goal was to streamline and automate the reconciliation process, reduce errors, and create an efficient, user-centered experience that could support the fast-paced, high-volume nature of transactions
Reduced the time spent on reconciliation by 70%, significantly lowering operational costs.
Positive feedback from the agents and administrators on the app’s ease of use and improved workflows, leading to higher engagement and 40% increase in the wallet adoption rates.